Hartville RV Center at 9403, 540 South Prospect Avenue, Hartville, Ohio.

It all sounded so good at the beginning. New to RVing and were told so many good things about Hartville RV. Then we bought there, and oh how the story changed. Repeated requests for information, both from the dealer and Manufacturer (Jayco) about several concerns during purchase process and within weeks after. Dealer admitted the issue with entertainment system was valid and admitted they have several other units with the same problem. Fast forward 9 months and the best I can get after asking again and again is; Jayco knows it's a problem and will not fix it and the dealership will install parts to 'fix' the problem if I buy them. Caveat Emptor, buyers beware...